If you've ever tried to contact companies like Amazon.com or e-Bay, you have no doubt noticed that it can seem like it is impossible to find a toll-free phone number for those companies.
Fortunately, the Ready Reference Quick Fact File has an entry to take care of those woes for you. Under the entry for "C", the Customer Service Directory entry talks about the Federal Citizen Information Center’s Consumer Action Website.
The directory on this website lists contact information for major corporations throughout the United States. It includes hard to find toll free numbers for companies like Amazon.com and e-Bay.
The Consumer Action Website also includes advice on how to write and where to file compaints, including to corporations, state offices, and Better Business Bureaus.